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How to approach Citrix performance troubleshooting

Citrix performance issues can be difficult to deal with. Fortunately, there are ways to prevent and troubleshoot them using various techniques, such as automation.

Problem Solve

Citrix Virtual Apps and Desktops basic troubleshooting guide

Without the proper troubleshooting process, IT would have to guess what the issue might be. However, a clear and consistent approach can provide fast and accurate results.


Understanding remote desktop connection management tools

With the influx of remote work, it's no surprise that organizations need a way to access and manage remote user desktops effectively. A few types of tools factor into this effort.


Using native and third-party Citrix troubleshooting tools

End-user issues will come up in any virtual desktop environment, so administrators must be prepared. For a Citrix environment, there are various tools at IT's disposal.

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Virtual Desktop Basics

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    Remote Desktop Connection Manager (RDCMan)

    Remote Desktop Connection Manager (RDCMan) is a free Microsoft tool that enables IT administrators to organize, group and control multiple remote desktop connections.

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    device as a service (DaaS)

    The device as a service (DaaS) model offers PCs, smartphones and other mobile computing devices as a paid service.

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    Windows 365 security features for IT admins to know

    Like any technology that supports end-user PCs, Windows 365 environments need properly configured security controls. IT must learn how to support these Cloud PCs before deployment.

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